If Notification Nexus™ is not working as it should, please check the following things before contacting support.
1. Ensure your internet connection if working
2. Notification Nexus™ is open on the workstation.
3. Notification Nexus™ must be installed on the workstation that the Practice management software is also installed on
4. Practice management software server (turned on)
5. At least one service must be 'active' otherwise under the BiteBank Bridge the appointment request page will not operate
6. Durations MUST be applied to the services that are available, otherwise they will not appear.
7. Your operating system must be Windows XP SP3 and above
8. The online booking engine is only visible on the live website. It is not view through ‘Edit Website’ in the BiteBank Media bridge.